Privacy Policy

Privacy Policy

1. Data Collection

1.1 NUST Connected collects a range of information to facilitate user registration, course enrollment, and platform usage. This includes personal data such as name, country, email address, phone number, and payment information.
1.2 Non-personal data, including browsing patterns, IP addresses, and device information, may be collected for analytics and platform optimization.
1.3 Additional information may be voluntarily provided by users, such as feedback or survey responses, to improve platform offerings.

2. Data Usage

2.1 The data collected is used to process transactions, provide access to courses, enhance the user experience, and send important communications related to the platform.
2.2 NUST Connected may use data to send promotional materials or updates, but users can opt out of such communications at any time by adjusting their preferences.

3. Data Sharing

3.1 NUST Connected ensures that user data is handled with the utmost confidentiality and is shared only when necessary.
3.2 Data may be shared with trusted third-party vendors or service providers for purposes such as payment processing, technical support, or platform enhancements.
3.3 In cases where required by law, such as regulatory or legal investigations, user data may be disclosed to authorized governmental or legal entities.
3.4 No personal data will be sold or rented to third parties for commercial purposes.

4. Data Security

4.1 NUST Connected employs industry-standard security measures, including encryption protocols, secure servers, and firewalls, to protect user data from unauthorized access or breaches.
4.2 While every effort is made to secure data, users acknowledge that no method of transmission over the internet or electronic storage is entirely secure. Users are advised to take their own precautions, such as using strong passwords and avoiding public networks.

5. Data Retention

5.1 Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.
5.2 Users may request deletion of their personal data at any time by contacting --- You can't use shortcodes inside element ---. However, some data may be retained as required by law or for legitimate business purposes.

6. User Rights

6.1 Users have the right to access, correct, update, or delete their personal data stored on the platform.
6.2 Requests for data access or modifications can be made by contacting info@connected.nust.edu.pk.
6.3 Users may also withdraw consent for data usage, although this may impact their ability to access certain services on the platform.

7. Cookies and Tracking Technologies

7.1 NUST Connected employs cookies, web beacons, and other tracking technologies to improve platform functionality, tailor content, and enhance the user experience.
7.2 Cookies are small files stored on a user's device that collect information about their usage patterns, such as login preferences, session details, and course interactions.
7.3 These tracking technologies also help us understand user engagement with our courses, enabling us to refine course design and improve overall satisfaction.
7.4 Users may opt to disable cookies through their browser settings. However, doing so may limit access to certain features and functionalities of the platform.
7.5 Some third-party service providers, such as payment processors or analytics tools, may also use cookies. Users are encouraged to review their respective privacy policies for more details.

8. Third-Party Links and Services

8.1 The platform may include links to third-party websites, services, or resources. Clicking on these links will redirect users to external platforms not controlled by NUST Connected.
8.2 NUST Connected is not responsible for the privacy practices or content of these external websites. Users are encouraged to review the privacy policies of any third-party service they interact with.
8.3 In cases where users choose to link their social media accounts to their NUST Connected profiles, basic profile information may be shared in accordance with the social media platform's terms and conditions.

9. Policy Updates

9.1 NUST Connected reserves the right to update or amend this Privacy Policy periodically to reflect changes in legal requirements, technological advancements, or business practices.
9.2 Users will be notified of significant updates via email or through announcements on the platform. Continued use of the platform after such notifications constitutes acceptance of the revised policy.
9.3 Users are encouraged to review the Privacy Policy regularly to stay informed about how their information is being handled.

10. Grievance Redressal

10.1 Users who have concerns about their data privacy or wish to lodge complaints can contact the designated Data Protection Officer at info@connected.nust.edu.pk.
10.2 Complaints will be reviewed and addressed within 15 business days. NUST Connected is committed to resolving all user grievances promptly and transparently.